Personalisation – is financial services flagging behind?
When I first sat down to write this blog, the world was very different to where we find ourselves today. Nevertheless, the need for [...]
How to avoid your cloud migration going south
‘Cloud Migration’ is a phrase that can scare even the bravest of today’s businesses, but it doesn’t have to be quite so scary. Last [...]
Touchpoints in transition
“Digital transformation” is no longer whispered in boardrooms across the financial services sector – it’s in full flow. The critical objective of transformation is [...]
Banking in the cloud – what’s going on?
Things are changing fast in banking. This is not news. In parallel, we see rapid technology change. No news there either. The interaction of these [...]
Why banking being our thing is a good thing
We’ve been creating tailored customer contact solutions for the UK retail banking industry since 2002. It’s one of our key market areas and as [...]