Mat’s FS Five – 3rd August 2020
RBS Group changes its name I doubt you missed this one but, as of 22nd July, RBS Group Plc officially changed its name to [...]
Mat’s FS Five – 21st July 2020
Delusions of digital transformation – what does it take to fully transform? In a recent Forbes article, Fintech expert, Ron Shevlin, shared concerns over [...]
Mat’s FS Five – 6th July 2020
What would you do, if you were building a bank from scratch? It’s likely you’re already avid readers of Chris Skinner’s ‘The Finanser’ blog. [...]
Personalisation – is financial services flagging behind?
When I first sat down to write this blog, the world was very different to where we find ourselves today. Nevertheless, the need for [...]
Touchpoints in transition
“Digital transformation” is no longer whispered in boardrooms across the financial services sector – it’s in full flow. The critical objective of transformation is [...]
Banking in the cloud – what’s going on?
Things are changing fast in banking. This is not news. In parallel, we see rapid technology change. No news there either. The interaction of these [...]
Why banking being our thing is a good thing
We’ve been creating tailored customer contact solutions for the UK retail banking industry since 2002. It’s one of our key market areas and as [...]