Rewarding Contact blog2018-11-29T14:43:53+00:00

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

1609, 2020

Mat’s FS Five – 16th September 2020

By |September 16th, 2020|Categories: Blog|Tags: , , , , , , , , , |

30 Financial Services influencers you should be following Finally! I’ve been looking for a list like this for a while and this one is full of writers, bloggers and podcasters all clued up in the world of Financial Services. 15 technologies of the next decade The World Economic Forum [...]

1509, 2020

Davies continues investment in specialist technology with acquisition of ContactPartners

By |September 15th, 2020|Categories: ContactPartners news|Tags: , , , , , |

LONDON, UK – 15 September 2020 – Davies, the leading specialist professional services and technology business, today announces the acquisition of ContactPartners, the specialist cloud application provider, delivering bespoke customer contact technologies for the insurance, banking and wider financial services markets. Based in Oxford, UK, ContactPartners manages more than 10m [...]

109, 2020

Mat’s FS Five – 1st September 2020

By |September 1st, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , |

Coutts CEO lands top job in Natwest wealth shake-up NatWest is moving its range of wealth and banking divisions under the watchful eye of Coutts CEO Peter Flavel. Flavel will become Chief Executive of divisions under the NatWest umbrella including Adam & Co, Holt’s, Drummonds, PCAIS Premier Banking and [...]

1808, 2020

Mat’s FS Five – 18th August 2020

By |August 18th, 2020|Categories: Blog|Tags: , , , , , , , , , , |

Survey uncovers how the Covid-crisis has affected Financial Services A recent survey by Financial Services Club and Ravco Marketing discovered that most FS executives predict the pandemic will mean big changes to the industry and that working from home is here to stay. Watch Chris Skinner discuss some of [...]

308, 2020

Mat’s FS Five – 3rd August 2020

By |August 3rd, 2020|Categories: Blog|Tags: , , , , , , , , , , |

RBS Group changes its name I doubt you missed this one but, as of 22nd July, RBS Group Plc officially changed its name to NatWest Group plc. With NatWest accounting for 80% of the group’s customer base, it’s a practical move that makes sense. Survey reveals how FS businesses [...]

2107, 2020

Mat’s FS Five – 21st July 2020

By |July 21st, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , , , , , , , , , |

Delusions of digital transformation – what does it take to fully transform? In a recent Forbes article, Fintech expert, Ron Shevlin, shared concerns over Banking’s ‘Delusions of Digital Transformation’. Shevlin breaks down what digital transformation really looks like and argues that it takes more than reductions in branch usage, [...]

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Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >