Rewarding Contact blog2018-11-29T14:43:53+00:00

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

2105, 2020

Personalisation – is financial services flagging behind?

By |May 21st, 2020|Categories: Blog|Tags: , , , , , , , , , , |

When I first sat down to write this blog, the world was very different to where we find ourselves today. Nevertheless, the need for personalised customer journeys seems just as important in times like these, as consumers demand customer experiences based on an understanding and empathy of what they [...]

1703, 2020

ContactPartners’ response to COVID-19

By |March 17th, 2020|Categories: Blog, ContactPartners news|Tags: , , , , |

Our hearts go out to the many people and businesses that have been affected by this unprecedented event. We are closely monitoring the fast-moving novel coronavirus (COVID-19) developments and guidance from the leading government and health authorities to ensure we are taking the right actions to protect our clients and [...]

412, 2019

We’re looking for an awesome Business Analyst to join our team

By |December 4th, 2019|Categories: Careers|

We’re looking for a Business Analyst to join ContactPartners and support the team to develop transformational software solutions for professional services, particularly large financial institutions. As our Business Analyst, you will produce detailed requirements documentation that will drive the design, development and test phases of projects that deliver solutions to [...]

207, 2019

How to avoid your cloud migration going south

By |July 2nd, 2019|Categories: Blog|Tags: , , , , |

‘Cloud Migration’ is a phrase that can scare even the bravest of today’s businesses, but it doesn’t have to be quite so scary. Last year, ContactPartners successfully migrated all its applications from a conventional data centre into AWS (Amazon Web Services) and here we share some of the useful [...]

2410, 2018

Touchpoints in transition

By |October 24th, 2018|Categories: Blog|Tags: , , , , , |

“Digital transformation” is no longer whispered in boardrooms across the financial services sector – it’s in full flow. The critical objective of transformation is to make customers happy through best-in-class services and innovation at every touchpoint. As a consequence of expectations set by the likes of Amazon and PayPal, [...]

706, 2018

Banking in the cloud – what’s going on?

By |June 7th, 2018|Categories: Blog|Tags: , , , , , , |

Things are changing fast in banking. This is not news. In parallel, we see rapid technology change. No news there either. The interaction of these two changing spheres provides a fascinating spectacle of transformation and evolution, what you might call an inelegant ballet of change. Fintech and challenger banks are [...]

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Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >