Rewarding Contact blog
Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…
We’ve got thoughts to share, so get reading!
Rewarding Contact blog
Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…
We’ve got thoughts to share, so get reading!
Mat’s FS Five – 22nd December 2020
Will bankers ever go back to the office again? Read full story 20 things you should know about the state of European tech in 2020 Read full story NYC Fintech Women announces its 50 Inspiring Fintech Females awards Read full story Digital banking strategies hampered by AI talent [...]
Mat’s FS Five – 8th December 2020
NatWest to trial virtual queues for socially-distanced branch customers Read full story The Financial Times’ 'Leading the Banking Industry through the crisis, and beyond' webinar is free and totally worth a watch Watch now 7 major payment trends that will shake up banking in the next year Read full [...]
Mat’s FS Five – 25th November 2020
Super Bowl goes cash free - partner Visa decided to accelerate the move to contactless payments because of the Covid-19 pandemicRead full storyStandard Chartered Bank looking to reinvent the digital banking experience by strengthening its relationship with Amazon Web Services (AWS)Read full storyIs ‘lockdown leeway’ a thing of the past? [...]
Mat’s FS Five – 11th November 2020
ING refocusing digital strategy amid COVID-19 turbulence ING’s Q3 report announces shifting digital ambitions, with 1,000 job cuts planned for next year. As digital customer numbers rise, the bank will turn its focus to offering greater digital flexibility. WhatsApp rolls out payment service in India WhatsApp has finally received [...]
Mat’s FS Five – 28th October 2020
Half of UK FS workers want to work from home after Covid Like me, you may not be surprised to hear that 1 in 2 FS workers want to continue to work from home for at least part of the week once the pandemic passes – that, and other [...]
Mat’s FS Five – 14th October 2020
Unsticking incumbent innovation “Large banks are still working on the assumption that they are cushioned from the impact of disruption due to the size of their customer base and the strength of their brand” – I stumbled upon this interview with Fintech Strategist, Chris Gledhill, talking about innovation in [...]