Rewarding Contact blog2018-11-29T14:43:53+00:00

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

2212, 2020

Mat’s FS Five – 22nd December 2020

By |December 22nd, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , |

Will bankers ever go back to the office again? Read full story 20 things you should know about the state of European tech in 2020 Read full story NYC Fintech Women announces its 50 Inspiring Fintech Females awards Read full story Digital banking strategies hampered by AI talent [...]

812, 2020

Mat’s FS Five – 8th December 2020

By |December 8th, 2020|Categories: Blog|Tags: , , , , , , , |

NatWest to trial virtual queues for socially-distanced branch customers Read full story The Financial Times’ 'Leading the Banking Industry through the crisis, and beyond' webinar is free and totally worth a watch Watch now 7 major payment trends that will shake up banking in the next year Read full [...]

2511, 2020

Mat’s FS Five – 25th November 2020

By |November 25th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , , , |

Super Bowl goes cash free - partner Visa decided to accelerate the move to contactless payments because of the Covid-19 pandemicRead full storyStandard Chartered Bank looking to reinvent the digital banking experience by strengthening its relationship with Amazon Web Services (AWS)Read full storyIs ‘lockdown leeway’ a thing of the past? [...]

1111, 2020

Mat’s FS Five – 11th November 2020

By |November 11th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , |

ING refocusing digital strategy amid COVID-19 turbulence ING’s Q3 report announces shifting digital ambitions, with 1,000 job cuts planned for next year. As digital customer numbers rise, the bank will turn its focus to offering greater digital flexibility. WhatsApp rolls out payment service in India WhatsApp has finally received [...]

2810, 2020

Mat’s FS Five – 28th October 2020

By |October 28th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , |

Half of UK FS workers want to work from home after Covid Like me, you may not be surprised to hear that 1 in 2 FS workers want to continue to work from home for at least part of the week once the pandemic passes – that, and other [...]

1410, 2020

Mat’s FS Five – 14th October 2020

By |October 14th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , |

Unsticking incumbent innovation “Large banks are still working on the assumption that they are cushioned from the impact of disruption due to the size of their customer base and the strength of their brand” – I stumbled upon this interview with Fintech Strategist, Chris Gledhill, talking about innovation in [...]

Load More Posts

Archives

Categories

Tags

Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >

Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >

Go to Top