Rewarding Contact blog2018-11-29T14:43:53+00:00

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

2410, 2018

Touchpoints in transition

By |October 24th, 2018|Categories: Blog|Tags: , , , , , |

“Digital transformation” is no longer whispered in boardrooms across the financial services sector – it’s in full flow. The critical objective of transformation is to make customers happy through best-in-class services and innovation at every touchpoint. As a consequence of expectations set by the likes of Amazon and PayPal, [...]

706, 2018

Banking in the cloud – what’s going on?

By |June 7th, 2018|Categories: Blog|Tags: , , , , , , |

Things are changing fast in banking. This is not news. In parallel, we see rapid technology change. No news there either. The interaction of these two changing spheres provides a fascinating spectacle of transformation and evolution, what you might call an inelegant ballet of change. Fintech and challenger banks are [...]

1104, 2018

Why banking being our thing is a good thing

By |April 11th, 2018|Categories: Blog|Tags: , , , , , , |

We’ve been creating tailored customer contact solutions for the UK retail banking industry since 2002. It’s one of our key market areas and as a result we are pretty clued up on how it works. But it’s a tricky industry to navigate, putting us through our paces at times [...]

211, 2016

ContactPartners to share customer behaviour expertise at ‘The Future of Retail Banking’

By |November 2nd, 2016|Categories: ContactPartners news|Tags: |

ContactPartners is delighted to announce it will be presenting at this month's The Future of Retail Banking event in London. Director and Co-founder, Russell Hopcraft, is among fellow experts tackling the 'considering changing customer behaviours' session on day two, with his presentation on 'Influencing customer behaviour, one step at a time'. Furthermore, [...]

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Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >