Rewarding Contact blog2018-11-29T14:43:53+00:00

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

Rewarding Contact blog

Whether it’s emerging tech, industry changes or ideas on
how to delight your customers…

We’ve got thoughts to share, so get reading!

2511, 2020

Mat’s FS Five – 25th November 2020

By |November 25th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , , , |

Super Bowl goes cash free - partner Visa decided to accelerate the move to contactless payments because of the Covid-19 pandemicRead full storyStandard Chartered Bank looking to reinvent the digital banking experience by strengthening its relationship with Amazon Web Services (AWS)Read full storyIs ‘lockdown leeway’ a thing of the past? [...]

1111, 2020

Mat’s FS Five – 11th November 2020

By |November 11th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , , , |

ING refocusing digital strategy amid COVID-19 turbulence ING’s Q3 report announces shifting digital ambitions, with 1,000 job cuts planned for next year. As digital customer numbers rise, the bank will turn its focus to offering greater digital flexibility. WhatsApp rolls out payment service in India WhatsApp has finally received [...]

2810, 2020

Mat’s FS Five – 28th October 2020

By |October 28th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , |

Half of UK FS workers want to work from home after Covid Like me, you may not be surprised to hear that 1 in 2 FS workers want to continue to work from home for at least part of the week once the pandemic passes – that, and other [...]

1410, 2020

Mat’s FS Five – 14th October 2020

By |October 14th, 2020|Categories: Blog|Tags: , , , , , , , , , , , , , |

Unsticking incumbent innovation “Large banks are still working on the assumption that they are cushioned from the impact of disruption due to the size of their customer base and the strength of their brand” – I stumbled upon this interview with Fintech Strategist, Chris Gledhill, talking about innovation in [...]

110, 2020

Mat’s FS Five – 1st October 2020

By |October 1st, 2020|Categories: Blog|Tags: , , , , , , , , , , , , |

Open banking surge in UK Open banking product usage has accelerated in the UK, with user numbers doubling to two million in just over six months. More and more consumers are trying and gain control of their own data in order to better manage their finances during the pandemic, [...]

1609, 2020

Mat’s FS Five – 16th September 2020

By |September 16th, 2020|Categories: Blog|Tags: , , , , , , , , , |

30 Financial Services influencers you should be following Finally! I’ve been looking for a list like this for a while and this one is full of writers, bloggers and podcasters all clued up in the world of Financial Services. 15 technologies of the next decade The World Economic Forum [...]

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Ready to say hello?

hello@contactpartners.com

+44 (0)333 123 2580

Say hello >

Over the years we’ve
helped 170 leading
brands improve
customer contact

All case studies >

“The most easy to
deal with people ever”

– Business Analyst, Major
High Street Bank

Meet our people >